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agentforce-observe

Apache-2.0Updated on Nov 6, 20261,156GitHub stars

A Salesforce skill for improving Agentforce agents that are already in production.

What the skill teaches

A Salesforce skill for improving Agentforce agents that are already in production. The agent queries session trace data in Data Cloud to find failing or regressing conversations, reproduces a problem with sf agent preview, then edits the .agent file, validates and republishes it. When the trace data model is not available, it falls back to running test suites and local preview traces. It also creates, lists, updates and deletes Agent Health Monitoring alerts on agent metrics and checks whether those alerts have fired. It deploys a small Apex helper class to the org and needs the sf CLI, Python, git and jq.

Capabilities

  • Query Agentforce session traces in Data Cloud
  • Reproduce production issues with sf agent preview
  • Edit, validate and republish an .agent file after a fix
  • Manage Agent Health Monitoring alerts