intercom-mcp

Was er kann

A local Node.js server for Intercom aimed at Help Center content and customer support work, built from source with npm. For the Help Center it reads, lists, searches, creates, updates and deletes articles, and lists, reads, creates, updates and deletes collections, with multilingual article content. For support it searches conversations and reads their message history, replies as an admin, adds internal notes, closes conversations, updates ticket states and can start a new outbound email to a contact. It can also list workspace admins. Responses are trimmed to the fields an agent needs. It needs an Intercom access token.

Funktionen

Details