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MCP server

intercom-mcp

Runs locallyMITUpdated on Jun 18, 20268GitHub starsCan change dataNeeds an API key

A local Node.js server for Intercom aimed at Help Center content and customer support work, built from source with npm.

What it does

A local Node.js server for Intercom aimed at Help Center content and customer support work, built from source with npm. For the Help Center it reads, lists, searches, creates, updates and deletes articles, and lists, reads, creates, updates and deletes collections, with multilingual article content. For support it searches conversations and reads their message history, replies as an admin, adds internal notes, closes conversations, updates ticket states and can start a new outbound email to a contact. It can also list workspace admins. Responses are trimmed to the fields an agent needs. It needs an Intercom access token.

Capabilities

  • Create, update and delete Help Center articles and collections
  • Search conversations and read their history
  • Reply to conversations and add internal notes
  • Close conversations and update ticket states
  • Start an outbound email to a contact