Intercom MCP Server
Intercom's own MCP server, hosted by Intercom, which lets AI tools reach the data in an Intercom workspace.
What it does
Intercom's own MCP server, hosted by Intercom, which lets AI tools reach the data in an Intercom workspace. Clients connect over Streamable HTTP to separate addresses for US and EU workspaces; Australian workspaces are not supported yet. Sign-in is by OAuth, which Intercom recommends, or with an API bearer token. Its tools search and fetch conversations and contacts, list companies, and search, read, create and update Help Center articles; it can also add internal notes to a conversation, though these are never shown to the customer. Workspaces using Fin Operator get extra tools, which need OAuth. The GitHub repository holds only a README copy of the documentation.
Capabilities
- Search and read Intercom conversations and contacts
- List and read companies
- Search, create and update Help Center articles
- Add internal notes to conversations
Details
| Fact | Value | Source |
|---|---|---|
| Type | MCP server | |
| Tool | Intercom | |
| Publisher | Intercom | source |
| Official status | Officialserver documented on Intercom's developer site; repository in Intercom's GitHub organisation describes the same mcp.intercom.com server | source |
| Connection | Remote (hosted, you connect over the internet) | source |
| Can change data | Yes | source |
| Needs an API key or sign-in | Yes | source |
| Platforms | Not stated in its documentation | |
| AI clients | Not stated in its documentation | |
| Licence | No licence stated | source |
| Pricing | Not stated in its documentation | |
| Activity | Last commit Sep 22, 20258 GitHub starsDownload data not available (not on npm or PyPI) | source |
| Links | Repository |
Sources
- Web pagedevelopers.intercom.com · Backs: Can change data, Connection, Needs an API key or sign-in, Official statusNov 12, 2026
- GitHub repositorygithub.com/intercom/intercom-mcp-server · Backs: Publisher, Activity, LicenceNov 11, 2026
- GitHub API recordgithub.com/intercom/intercom-mcp-serverNov 10, 2026