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support-cases

Apache-2.0Aktualisiert am 11. Nov. 2026138GitHub-Sterne

A skill for AWS DevOps Agent that searches AWS Support cases at the start of an investigation.

Was der Skill vermittelt

A skill for AWS DevOps Agent that searches AWS Support cases at the start of an investigation. It looks through open and resolved cases from the past 24 months filtered by service, period, severity and error text to find earlier incidents with similar symptoms, then pulls out the root causes, fixes that worked and repeating patterns. It is meant for degradation, errors, latency, throttling, capacity problems, failed deployments and alarms, and it can also link the current incident to known AWS service events.

Funktionen

  • Search past AWS Support cases for similar incidents
  • Extract root causes and fixes from resolved cases
  • Spot recurring incident patterns
  • Correlate incidents with AWS service events