SkillOfficial
support-cases
Apache-2.0Updated on Nov 11, 2026138GitHub stars
A skill for AWS DevOps Agent that searches AWS Support cases at the start of an investigation.
What the skill teaches
A skill for AWS DevOps Agent that searches AWS Support cases at the start of an investigation. It looks through open and resolved cases from the past 24 months filtered by service, period, severity and error text to find earlier incidents with similar symptoms, then pulls out the root causes, fixes that worked and repeating patterns. It is meant for degradation, errors, latency, throttling, capacity problems, failed deployments and alarms, and it can also link the current incident to known AWS service events.
Capabilities
- Search past AWS Support cases for similar incidents
- Extract root causes and fixes from resolved cases
- Spot recurring incident patterns
- Correlate incidents with AWS service events
Install
What's inside
- .skilleval.yaml
- CHANGELOG.md
- README.md
- evals/benchmark.json
- evals/eval_queries.json
- evals/evals.json
- evals/report.json
- evals/trigger_report.json
- references/case-review-patterns.md
- references/support-api-reference.md
Details
| Fact | Value | Source |
|---|---|---|
| Type | Skill | |
| Tool | Amazon Web Services | |
| Publisher | Amazon Web Services | source |
| Official status | Officialin the aws GitHub organisation; README presents it as tools for AWS DevOps Agent and links AWS docs | source |
| Needs an API key or sign-in | Not stated in its documentation | |
| Includes scripts | No | source |
| Platforms | Not stated in its documentation | |
| AI clients | Not stated in its documentation | |
| Licence | Apache-2.0 | source |
| Pricing | Not stated in its documentation | |
| Activity | Last commit Nov 11, 2026138 GitHub starsDownload data not available (not on npm or PyPI) | source |
| Links | Repository Website |
More from Amazon Web Services
4 servers · 169 skills
- analyzing-release-readiness (Skill)
- Amazon ECS MCP Server (MCP server)
- Agent Toolkit for AWS (MCP server)
- chatting-with-aws-devops-agent (Skill)
- coordinating-multi-space-devops-agent (Skill)
- diff-scanning-with-aws-security-agent (Skill)
Sources
- Skill file (SKILL.md)github.com/aws/tools-for-devops-agentNov 14, 2026
- README (README.md)github.com/aws/tools-for-devops-agentNov 13, 2026
- Licence file (LICENSE)github.com/aws/tools-for-devops-agent · Backs: LicenceNov 13, 2026
- README (README.md)github.com/aws/tools-for-devops-agent · Backs: Official statusNov 13, 2026
- File in the repository (NOTICE)github.com/aws/tools-for-devops-agent · Backs: PublisherNov 13, 2026
- Folder in the repository (support-cases)github.com/aws/tools-for-devops-agent · Backs: Includes scriptsNov 14, 2026
- GitHub repositorygithub.com/aws/tools-for-devops-agent · Backs: Activity, LicenceNov 11, 2026
Other MCP servers and skills for Amazon Web Services
- AWS Documentation MCP Server(MCP server)
- awslabs.amazon-mq-mcp-server(MCP server)
- awslabs.amazon-sns-sqs-mcp-server(MCP server)
- awslabs.amazon-translate-mcp-server(MCP server)
- awslabs.aws-iac-mcp-server(MCP server)
- awslabs.aws-location-mcp-server(MCP server)
- awslabs.aws-pricing-mcp-server(MCP server)
- analyzing-release-readiness(Skill)
- View all →